Emergency Plumbing & Leak Detection By Restored Right Group is operated by Restored Right Sydney Pty Ltd ABN 85 660 135 562. This Privacy Policy explains how personal information may be collected, used, stored and disclosed when you contact us, submit a website form, call the emergency number or request plumbing, leak detection or related water damage support.
Personal information we may collect
We may collect your name, phone number, email address, suburb, property type, access details, service request, photos or videos you choose to send, and details about the plumbing emergency. We only ask for information that helps us respond to the enquiry or organise service attendance.
How we use your information
Your information may be used to respond to enquiries, arrange emergency attendance, prepare quotes, provide services, communicate with you, keep service records, support strata or insurance-related documentation where requested, improve our website and comply with legal or administrative obligations.
Forms and third-party services
Website form submissions may be handled by our secure website hosting and form-processing provider. Phone calls, SMS, email and website hosting may involve third-party service providers. These providers may process information only as needed to deliver their services.
Photos, property details and sensitive information
Please only send photos, videos or documents that are relevant to the emergency. Avoid sending unrelated personal, medical, financial or identity information unless specifically required for the service.
Disclosure
Where reasonably needed, information may be shared with technicians, subcontractors, restoration partners, insurers, strata managers, property managers, landlords, building managers or professional advisers connected with the job. We do not sell personal information.
Cookies and analytics
This website does not currently include advertising pixels, remarketing tags, heatmaps or non-essential analytics. Essential browser storage may be used for normal website operation. If analytics or advertising tracking is added later, this policy and the Cookie Policy should be updated before those tools go live.
Access and correction
You may contact the business to request access to, or correction of, personal information held about you. We may need to verify the request before responding.
Contact
For privacy questions, contact the business using the phone number or contact details on this website.